Refund policy

Damaged or incorrect orders. If your parcel arrives damaged, spoiled or different from what you ordered, write to us within 48 hours of delivery with a photograph. We will send a replacement or refund the full amount — your choice.

Failed payments. If money left your account but the order did not go through, the amount is reversed automatically by the payment provider, normally within 5–7 working days.

How refunds are paid. Refunds go back to the original payment method via Razorpay. We do not hold your card or bank details.

This page will carry the full policy text before launch.